Here at Janome UK, we are continuing to prioritise the health and wellbeing of all our employees and retailers. Please contact your local Janome retailer for warranty work. All official Janome UK retailers are listed here on our website. For general enquiries please contact us on 0161 666 6011. For customer services enquiries please call 0161 666 6016.
Customer Service Advisor – Janome UK Head Office, Stockport.
Full-time - Permanent
At Janome we are passionate about people who sew. We want customers to enjoy using our machines and are here to help.
An opportunity has arisen to join our small team. We are looking to recruit a new crew member to help people with sewing machine related queries. The vacancy is based at Janome Head Office in Stockport.
A friendly telephone manner is essential and a good knowledge of sewing machines and sewing related applications is essential. You must be computer literate with the ability to work on your own initiative and as part of a team.
We are looking for a team player who is also capable of working on their own initiative. We aim to deliver exceptional customer service in troubleshooting sewing machine related issues by telephone and email. Suitable candidates will have excellent interpersonal and listening skills to help deal with a wide range of sewing machine related enquiries.
Previous customer service experience would be helpful, however if you are sewing confident with a friendly professional manner, we would like to hear from you.
Janome offer excellent working conditions, a competitive salary plus additional benefits after a qualifying period.