[Janome UK Home]  [Store Map]  [Back]  [Store Front] 
View Basket
Checkout
Search
Info
Send Mail

About Us Janome UK Ltd. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at janome.information@janome-uk.co.uk.
Making A Purchase NOTE : WE ONLY SUPPLY TO THE UK MAINLAND

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout Now" and you will be asked for a few details that we need to be able to satisfy the order.

You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling There is a standard P&P charge of £5.00 for all orders under £30.00
Delivery Schedule We endevour to ship within 24 hours of placing your order.
Back Orders If your item is not in stock, we will back order for you. You will always be advised of your option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK 17.5% VAT is included.
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction.
Reaching Us If you need to reach us, please email us on info@janome-uk.co.uk, alternatively, you can call on 0161 666 6011 (International +44 <phone without first zero>) or fax us on 0161 494 0179 or write to us at Janome UK Ltd., Janome Centre, Southside, Bredbury, Stockport Cheshire SK
Privacy Policy Janome UK Ltd. do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
Returns Policy Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, (unopened with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. Please note: we can only accept the return of opened items if they are faulty. All returns must be accompanied by proof of purchase.